There are several simple steps to set up your custom domain on The Ambassador Platform. If you'd like to find out more about the benefits of a custom domain set up, you can head to this article to read more.

1) Look and feel - customising your page to your brand

We will take inspiration from your website and make the best possible version of what an experience communication management platform can look like just for you and then share it with you to review.

2) Domain

We'll ask you what you'd like your domain to be, for example, you might like chat.yourinstitution.com.

We will then provide a TAP subdomain for you to set up a CNAME DNS record to point at and you'll be up and running.

Group Accounts functionality as part of your Multi-Account Strategy is no problem either, we'll create a page structure to bring all of your accounts together under a single custom domain.

3) SEO

Each item of content - be that a Profile, Content Post or FAQ - will have its own SEO-optimised unique URL.

We'll run an SEO workshop with your team to identify the keywords most relevant for your target audience which we'll then build into the custom domain setup for you to maximise the chance of your content being found in search results online.

That's it, and your Customer Success Manager will be available to help you every step of the way.

Let us know if you have any questions at all by emailing support@theambassadorplatform.com or sending a message via the support chat in your Admin Dashboard.

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