Ambassadors have direct contact with prospects and are very well placed to share feedback and additional comments to help institutions gain more insight to better support their prospects.
Leaving feedback is encouraged, but optional, so there is no pressure on ambassadors to leave feedback if they are unsure or do not have any comments to add.
How does it work?
Ambassadors will see an icon in the top right hand corner in the app where they can leave feedback:
In step one, ambassadors rate on a sliding scale how interested the prospect is in the institution:
Step two includes the opportunity to share any additional comments:
Ambassadors will receive bonus points for sharing feedback. Bonus points do not contribute towards ambassador time; instead they contribute to the career reference and leaderboard which is particularly relevant for student ambassadors. You can see more information about the Ambassador App time report in this help article.
If you have any questions about this, please send us a message via our support chat , or firstname.lastname@example.org - we're always happy to help!