TAP features

Chat, content, FAQ & more!

George Olesen avatar Georgina Munn avatar Thamasha De Silva avatar +1
28 articles in this collection
Written by George Olesen, Georgina Munn, Thamasha De Silva and 1 other
Chat

How to block prospects on TAP

This article outlines how to block prospects if there is any inappropriate behavior on the platform
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

Sharing prospects' non-personal optional data with ambassadors

This article gives a quick overview of where ambassadors can find extra information about the prospects they're speaking to
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

What is TAP Chat?

A short description and explanation of our Chat feature.
George Olesen avatar
Written by George Olesen
Updated over a week ago

What are Group Chats?

This article outlines how our Group Chats feature works and how you can use it
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

What are Private Group Chats?

This article outlines how our Private Group Chats feature works and how you can use it
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

Keyword detection and approval process

This article gives an overview of our keyword detection process and explains how to approve keywords in conversations
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

How to customize keyword blocking in conversations

You can now customize keyword blocking as part of our safeguarding processes. Check out this article for more information.
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

Deleting individual messages

Deleting inappropriate messages from the admin dashboard
Thamasha De Silva avatar
Written by Thamasha De Silva
Updated over a week ago

Talking to prospects on The Ambassador Platform

What you need to know about using Chat to talk to prospects on The Ambassador Platform.
George Olesen avatar
Written by George Olesen
Updated over a week ago
Content

What is TAP Content?

A short description and explanation of our Content Feature.
George Olesen avatar
Written by George Olesen
Updated over a week ago

What is the Content Schedule and how does it work?

How to use our Content Schedule to plan ahead for requests in line with your content plan
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

Collecting and Posting Content with The Ambassador Platform

This article describes the steps for an admin use TAP Content to collaborate with their ambassadors on social content
George Olesen avatar
Written by George Olesen
Updated over a week ago

Content request ideas

This article gives ideas for the type of content you can ask your ambassadors to create to showcase their life at your institution
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

Top Tips for Collaborating with Ambassadors on User-Generated Content

Some handy tips on creating content with your students.
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

Why you should collaborate with Ambassador Creators

In case you needed any more persuading...
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

How to Use UGC and Ambassador-Led Engagements Together

Learn about how the two independently powerful forces of UGC and ambassador-led engagements can be even more effective together.
George Olesen avatar
Written by George Olesen
Updated over a week ago

What if my ambassadors are sending irrelevant content?

If you're receiving irrelevant content from your ambassadors, here are some pointers to send them to get them back on track
Georgina Munn avatar
Written by Georgina Munn
Updated over a week ago

IP Assignment on The Ambassador Platform

A short explanation of how IP Assignment on The Ambassador Platform works.
George Olesen avatar
Written by George Olesen
Updated over a week ago